SiyaSo digitalising initiative is a pilot project that will open up other opportunities in Zimbabwe and around the SADC region. In this digital age, all primary sectors of the economy need digitising for obvious reasons, as a country we need to be visible to the outside world through creating innovations that could allow us to trade with other countries, platforms like SiyaSo will do exactly that.
The idea of acting local is to strengthen communities and present something that locals can claim ownership and make them proud to be part of. Zimbabwean consumers, local and in the diaspora have been struggling sourcing products and services.
We are hoping to respond to such issues through this platform, we believe this is the solution to most of the problems that consumers face. However, there is more work to be done and we continue to improve our processes and the platform so it becomes one stop solution to most consumers and sellers.
On the flip side, the Zimbabwe is experiencing continued growth in access to mobile technology, millions of people have access to internet and smart phones. They are present on social media platforms i.e. WhatsApp, Facebook, Instagram, LinkedIn, twitter and Snapchat, these social media platforms will be used as marketing tools to drive traffic to our website.
Postal sector is less and to non existent in the country, through utilising the transport and logistics for the delivery of products bought through SiyaSo website, there will be some movement in the postal sector, improving competition and ultimately driving down cost of delivery. We are trialling goods delivery for products bought on our site and we are hoping that our delivery service will be fully operational by 2023. As we grow, and volumes of online shopping increase, we will take it a step further, we need to be able to allow our customers to enjoy Next Day deliveries.
Our customer service team is on-hand to help. If you have a problem with a buyer that you’re not able to resolve, you can get assistance via online chat or phone provided.
If you feel that a buyer has violated our rules and policies, let us know. It only takes a minute and will help us monitor buyer activity, which helps protect you as well as the rest of the selling community.
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